Every brand leaks revenue at the same four points: declines, abandoned checkouts, refunds, and first orders that never become second ones. Our phone reps call each one back.
Free working session · no commitment · live in 14–21 days
Plugs into the stack you already run
Where we recover
They didn’t abandon — they hesitated. Klaviyo nudges; a trained rep resolves the hesitation and closes the cart.
Most “churn” is just an expired card. Every decline gets smart retries, then a rep call — before the subscription quietly dies.
A refund request is a negotiation, not a verdict. Reps call back with swaps, fixes, and offers that keep the order — and the customer.
The first 30 days decide the LTV. Welcome calls that lock in the second order, then move buyers into subscriptions and bundles.
People
We recruit, train, and manage outbound reps who actually understand supplements — the objections, the compliance, and how to make a recovery call feel like helpful support.
Your dedicated pod
Recovery rep
Abandoned carts & inbound
Retention specialist
Declines & refund saves
Onboarding rep
Welcome calls & upsells
Platform
Not just a calling service. We wire Shopify cart events, decline triggers, and lead routing into clean pipelines your reps actually work — with everything tracked back to recovered revenue.
The motion
Email and SMS handle the easy lifting. The revenue that’s actually stuck needs a human — a trained rep who can rescue a hard decline, talk a customer out of a refund, and answer the one objection no automation ever will. That’s the call we make for you.
Rep on a call
Declined payment · live
Recovered · last 30 days
+18%$41,280
14%
cart recovery
~30%
decline save
47%
upsell close
Proof
You see exactly what the engine pulls back in — calls, conversions, and recovered revenue on one dashboard, attributed to the dollar. No guesswork, no manual logging.
The engine
Abandoned carts
Failed payments
Refunds
New customer onboarding call
Inbound calls
Subscription saved
Maya’s Collagen · monthly
What a 90-day engine produced
$0
recovered in 90 days
0%
cart recovery rate
0%
upsell close rate
From a recent engagement with a $12M/yr supplement brand · ~30% subscription save rate.
Get your number on a callVerticals we serve
Health & Wellness
Supplements, vitamins, and functional nutrition.
Beauty & Cosmetics
Skincare, cosmetics, and personal care.
Pet Nutrition
Pet supplements, food, and wellness.
Most brands are live with a managed recovery system in 14–21 days — we handle recruiting, system build, and rep training in parallel.
No — it complements them. Flows are great at email, but they can’t pick up the phone, recover a hard decline, or answer the one question keeping a buyer on the fence. We add the human layer on top.
Dedicated reps we recruit and train specifically for supplement, beauty, and pet brands — including objection handling and compliance. We manage, QA, and coach them; you don’t hire or manage anyone.
Everything routes through GoHighLevel, wired into Shopify and your subscription platform, so calls, conversions, and recovered dollars are attributed on one dashboard — no manual logging.
It depends on your volume and which motions you turn on. On the strategy call we build a revenue-leak model from your real numbers and show you the math before you commit to anything.
It’s built for supplement, beauty, and pet brands doing $1M+ a year in DTC with subscriptions, who know there’s money stuck in abandoned carts and failed payments. If you’re mid-rebrand or under $1M, it’s probably not the moment.
We’ll pull your real numbers, build a revenue-leak model, and map what a recovery engine could unlock over your next 90 days.
Book a Revenue Recovery Strategy CallFree working session · you leave with a monthly loss estimate either way.